Responsible Gaming
Gaming Should Be Entertainment
At Fair Go Casino, we believe that online gaming should be an enjoyable form of entertainment only. It is never a way to earn money or solve financial problems. Always gamble within your means and only with money you can afford to lose. Remember: the house always has an edge, and outcomes are determined by chance.
Age Verification
Fair Go Casino is strictly for players aged 18 years and over (or the legal age of majority in your Australian state or territory). It is illegal for minors to gamble. If you are under 18, please do not attempt to access gaming services.
Parents and guardians: Use content filtering software to restrict access to gaming websites on shared devices.
Warning Signs of Problem Gambling
If you recognize any of these signs in yourself or someone else, it may indicate problem gambling:
- Spending more time and money on gaming than intended
- Chasing losses by gambling with increasing amounts
- Hiding gambling activities or lying about the extent of gambling
- Feeling anxious, irritable, or restless when not gambling
- Neglecting work, school, family, or social responsibilities
- Using gaming to escape problems or negative emotions
- Borrowing money to gamble or cover gambling debts
- Experiencing financial difficulties due to gambling
- Failed attempts to reduce or stop gambling
- Risking important relationships, job opportunities, or education
Self-Help Tools & Responsible Gaming Features
Fair Go Casino provides the following tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period
- Loss Limits: Cap the amount you are willing to lose in a day, week, or month
- Reality Checks: Receive periodic notifications reminding you how long and how much you've been playing
- Session Time Limits: Set automatic logout times to control your gaming duration
- Self-Exclusion: Temporarily or permanently exclude yourself from your account and Fair Go Casino services
- Account Closure: Permanently close your account if you wish to stop gambling entirely
To access these tools, log into your account or contact our support team.
Get Help & Support
If you or someone you know is struggling with problem gambling, professional help is available. The following organizations provide free, confidential support:
Australia
- Gambling Help Online – Free counselling and support for problem gambling in Australia
www.gamblinghelponline.org.au
Phone: 1800 858 858 (free call, 24/7) - Lifeline Australia – Emotional support and crisis intervention
Phone: 13 11 14 (24/7) - Beyond Blue – Mental health support
Phone: 1300 224 636
United Kingdom
- GamCare – Free, confidential support for problem gambling
www.gamcare.org.uk - GamStop – National self-exclusion scheme for online gambling
www.gamstop.co.uk
North America
- National Council on Problem Gambling (USA)
www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700 (24/7) - Responsible Gambling Council (Canada)
www.responsiblegambling.org
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Federal Centre for Health Education
Telephone Counselling: 0800-1 372 374 (free, Mon-Thu 10am-10pm, Fri-Sun 10am-8pm CET)
If You Need Help, Reach Out Today
Problem gambling is treatable, and recovery is possible. You don't have to face this alone. If gaming is causing harm to your life, finances, or relationships, please contact one of the support organizations listed above. Speaking to a counselor is:
- Confidential and free
- Non-judgmental
- Accessible 24/7
Your wellbeing is our priority. Seek help today.