Privacy Policy

Last Updated: January 2026

Blue Ridge Hardwoods ("we," "us," "our," or "Company") operates blueridgehardwoods.com.au. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including all related content, functionality, and services offered on or through the site (collectively, the "Website").

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Website. By accessing and using this Website, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy.

Information We Collect

We collect information about you in a variety of ways. The information we may collect on the Website includes:

• Personal Data: Name, email address, phone number, and other contact information you voluntarily provide when contacting us or signing up for our newsletter.
• Technical Data: Internet Protocol (IP) address, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
• Device Information: Device identifiers, mobile device IDs, and device type.
• Usage Data: Pages visited, time spent on pages, links clicked, searches performed, and other interactions with our Website.
• Cookie Data: Information collected through cookies and similar tracking technologies as detailed in our Cookie Policy section below.
• Analytics Data: Behaviour patterns, preferences, and engagement metrics collected through third-party analytics services.

How We Use Information

We use the information we collect for various purposes, including:

• Analysing Website traffic and user behaviour through analytics tools to understand how visitors interact with our content.
• Tracking affiliate commissions and performance metrics from referred casino sites.
• Improving Website functionality, user experience, and content relevance.
• Sending newsletter updates, promotional materials, and information about affiliated casinos (with your consent).
• Responding to your inquiries and customer service requests.
• Detecting, investigating, and preventing fraudulent transactions and other illegal activities.
• Complying with legal obligations and enforcing our Terms of Service.
• Marketing and advertising purposes, including personalised content recommendations.

Cookie Policy

Our Website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and track your activities.

Types of Cookies We Use:

• Essential Cookies: Required for Website functionality, security, and site administration.
• Performance Cookies: Collect information about how you use our Website to measure and improve performance.
• Functional Cookies: Remember your preferences and settings to personalise your experience.
• Affiliate Tracking Cookies: Track referrals to casino partners to calculate affiliate commissions accurately.
• Marketing Cookies: Used for advertising, remarketing, and social media integration purposes.
• Third-Party Cookies: Placed by external partners such as analytics and advertising providers.

Managing Cookies: You can control cookie preferences through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, blocking essential cookies may impair Website functionality. For more information on managing cookies, visit www.allaboutcookies.org.

Third-Party Links

Our Website contains links to third-party websites, including online casinos, gaming platforms, and affiliate partners. These external websites are not operated or controlled by us. We are not responsible for the privacy practices, content, or security of any third-party websites.

When you click on links to casino sites or other third-party services, you leave our Website and their respective privacy policies apply. We strongly encourage you to review the privacy policies of any third-party sites before providing personal information or engaging in transactions.

We do not endorse, warrant, or assume liability for third-party content, practices, or services. Any disputes or concerns regarding third-party sites should be directed to the respective website operators.

Your Rights

As a visitor to our Australian Website, you have certain rights under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). These rights include:

• The right to access personal information we hold about you.
• The right to request correction of inaccurate or incomplete personal information.
• The right to request deletion of personal information in certain circumstances.
• The right to opt-out of marketing communications at any time.
• The right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe we have breached the Privacy Act.

If you are located in the European Union or United Kingdom, GDPR rights may apply. If you are in the United States, CCPA rights may apply depending on your state of residence. Please contact us for jurisdiction-specific rights information.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Retention periods vary depending on the type of data and the purpose of collection:

• Personal Data: Retained for the duration of your relationship with us, plus a reasonable period for legal compliance and dispute resolution.
• Technical and Usage Data: Generally retained for up to 24 months for analytics and Website improvement purposes.
• Affiliate Tracking Data: Retained for the period necessary to process commissions and resolve disputes, typically 12-24 months.
• Cookie Data: Retained according to individual cookie expiration settings, typically ranging from session-based to 12 months.

When personal information is no longer required, we securely delete or anonymise it. Where deletion is not possible due to legal obligations, we will securely store the data and restrict its use.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@blueridgehardwoods.com.au

We aim to respond to all privacy inquiries within 30 days. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

This Privacy Policy may be updated from time to time to reflect changes in our practices or regulatory requirements. We will notify you of any material changes by posting the updated policy on this page with a revised "Last Updated" date.